FAQ

The Scanning Process

What is the highest resolution you can scan at?

Film and Slides are all scanned at 4000dpi

Photos can be scanned from 300dpi – 1200dpi

What are the pixel dimensions of scanned slides?

Final cropped images are around 5300 x 3600 pixels.

Can you just scan the best images from my collection?

Not really, what I may consider to be a slightly blurred image of a garden may be your fondest memory.

Also the best way I have to know the quality of a slide or negative is to scan it.

Do not write off blurred images, Photoshop currently has a shake reduction feature that aims to remove camera shake from photos. While at the moment results are hit and miss, this technology I feel will only get better. It may be possible in the near future to vastly improve images with camera shake.

What formats can you scan?

PHOTOS – anything up to A4 in size. (there is an additional cost for photos that require flatbed scanning)

SLIDES – anything in a 5cm x 5cm slide mount. Some formats larger than standard 35mm slides may experience slight cropping.

NEGATIVES/FILM – 35mm film only

Can you scan medium format negatives?

No – I currently am unable to process medium formats

What are the estimated file sizes of images?

JPG images – 12-20+ MB

TIFF images – 100+MB

Can you supply TIFF images?

Yes – TIFFs can be supplied for an extra 10p per image, and will only be supplied on USB stick which will be supplied at cost.

Do I need to count my photos/slides?

No – an estimated number helps me with organising my work, but there is no need for an exact count.

I only have a very small number of items, can you still scan them?

Yes – Subject to a minimum order charge of £25 no order is too small.

Can you put my images into separate folders?

Yes – normally each slide box is scanned into its own folder. Photos can be supplied in their own envelopes / poly pockets. I can split them up however you would like.

Can you scan my items in order?

Yes – As long as the order is obvious, items will always be scanned in order.

Some of my slides are damaged - can they still be scanned?

Yes – Ideally slides should be in good shape when they arrive. However should any card mounts need repairing this can be done at 50p per slide. Glass removal and full remounts can be done at £1 per slide. These prices are inclusive of the scan cost.

Photo Scanning

Do i need standard or premium scanning?

For normal family 5 x 7 type photos the standard service does a great job.

If you want some extra TLC or have older photos i would recommend the premium service for the best results.

Can you scan photos in albums?

Yes (probably) – As long as they are under A4 in size, the pages open fully to appear flat and the dust covers are removable for scanning

Each page will be scanned on a flatbed scanner and photos then separated manually.

Flatbed scanning takes longer and therefore is more expensive. If photos will come out of albums it is more cost effective to do so.

What size photos can you scan?

I can scan any photo up to A4 in size.

Post Processing

Do you colour correct as well as remove blemishes?

Yes – Slides and film are all manually post processed to produce the best results.

Photos there are options to either automate the corrections or do them by hand.

Do you crop and rotate images?

Yes – All images are supplied cropped and rotated and ready to view.

Postage / Delivery

How many images can you fit on to a DVD?

200-250 slides / negatives per DVD.

Photos would depend on resolution scanned

Can you supply my scans on a USB stick?

Yes – USB sticks are supplied at cost and sourced from Amazon.

Can you put my scans onto a USB I send to you?

No – I am unable to use USB sticks you send in due to security issues.

What is the best way to send my items to you?

More often than not it’s better to leave your items in the containers they are currently stored in.

Pack them in card boxes, use as much packing material as you can.

If the weight of the package is below 2kg, Royal mail recorded delivery works well.
If the weight is above 2kg it is often cheaper to courier the items – I use UPS via the INTERPARCEL website

If you are local or worried about using a postal service you are welcome to hand deliver items day, evening or weekend.

Prices

What are the prices for scanning?

Current prices are displayed on the prices page

Can you give me a quote?

Yes – Please use my online quote form

How much are USB sticks?

USB sticks are supplied at cost and sourced from Amazon.co.uk, and start at around £6

How do I pay?

There is nothing to pay up front. On completion of the work an invoice is generated and you can pay via –

  • Cheque – made payable to P D Spencer
  • Bank Transfer
  • PayPal Invoice

Why are your prices so low?

  1. Overheads are low.
  2. I run 3 x Nikon 5000-ED scanners and a Kodak PS-80 all in parallel.
  3. I have been using Photoshop for over a decade, keyboard shortcuts, combined with predefined action groups means that manual post processing is a streamlined process.